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Intalio Support

See our selected realizations of functional modules
for the OTOBO and OTRS environment

Intalio Support

Customer Panel

  • New friendly user interface
  • Comfort of use on any device
  • New possibilities to customize the appearance and presentation of data to suit your needs (sorting, filtering, column visibility, etc.)
  • Easy to install and fully integrated with OTOBO and OTRS
  • Offers login based on AD / LDAP and many other data sources
  • Full administrator control over available functionality
  • Widgets allow you to customize the interface according to the individual needs of users

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Intalio development
Intalio development
Intalio Support

Dynamics Forms

  • API support - you can manage the form from a completely different system (if you want)
  • Support for any number of languages at the same time
  • Support for many field formats - file, date, time, text, lists, advanced text editor and much more
  • Validators of correctness of input data (you can even quickly create your own - non-standard)
  • Full support for OTOBO and OTRS authorization
  • Export data to PDF
  • Customizable appearance

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Intalio Support

Recuring Task

  • Creating cyclical notifications
  • Simple and clear interface
  • OTRS and OTOBO Agent can define any configuration of the ticket periodicity of the application expressed in an intuitive format of dates or CRON entries
  • Full integration with OTOBO and OTRS web panel
  • No specialist knowledge is needed
  • Ability to integrate with other modules using dynamic fields

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Intalio development
Intalio development
Intalio Support

Attachment Preview

  • Preview of attached files for tickets without the need to download them
  • Automatic conversion to PDF preview file
  • Any format for an attachment in a tickets
  • Full integration with the OTRS panel
  • Simple installation with attached instructions

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Intalio Support

Conference Rooms

  • One system for the entire company - the possibility of introducing many cities, buildings and rooms
  • Full integration with OTRS - sending a booking request creates a new application
  • A modern, transparent and easy-to-use interface encourages employees to use the system
  • Possibility to add many cities, buildings and rooms - one system for the whole company
  • Ability to add many cities, buildings and rooms
  • Room configuration panel allows you to add the number of places and additional resources available in the room (internet, projector, catering)
  • Free room search engine with advanced filtering mechanism
  • The ability to indicate individual needs when making a reservation

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Intalio development